FAQ

IN NEED OF AN ESTATE SALE

Is my collection right for an estate sale?

First and foremost, it is essential that you and your loved ones are clear on what you want to keep and what would be included in an estate sale. Then call us and set an appointment. Consultations are complimentary. A consultation lasts about an hour, during which we tour your home, discuss your collection and talk about how we would handle a sale in your home.

 

How do you price my items?

Amy Byer is a certified appraiser with years of experience in the world of vintage decorative arts and furniture. Coupled with the careful examination of results from our past sales and various online auction results, our pricing is careful, thorough and evidence-based. Amy works with a team of knowledgeable and enthusiastic vintage collectors and has relationships at several Los Angeles area auctions houses.   

 

I am putting my home on the market. At what point should I have an estate sale?

 

We work with clients in any way they need us. Do you need us to clear out everything so your Realtor can stage it? We can handle that. Is your home in escrow and you want us to clear it out before closing? We handle it. Are you still living in the home? We will work with you. 

 

What if I have a house in the Los Angeles area that needs to be totally cleared but I can’t be there?

 

We are a full-service estate sales company. Just hand us the keys and it will be handled. We will deliver it empty in a matter of weeks.

 

What do you do with the items that don’t sell?

 

We will donate as many unsolds as we can and provide you with the receipt for tax purposes. We junk whatever they won’t accept. 

 

Can you move my whole collection to another location to have the sale?

 

Our sales are in-home only. We are experts at logistics and crowd control and we are sticklers for protecting your home during the estate sale process. 

 

I only have a few pieces I need to sell, can you sell them for me?


It depends on the pieces. Large pieces of furniture are a tough sell even in an estate sale setting. Please contact us for advice. 

 

Do you clean the home once it’s empty?

 

We do the heavy lifting of the full clear out and leave it broom swept, but we do not clean.

 

Are you Insured? 

Handled is bonded and insured.

HOW TO SHOP OUR ESTATE SALES

Do I need to RSVP? 

 

Our sales are open to the public. Due to Covid-19, we are taking extra precautions. Only six shoppers are permitted at a time. Sign up for our emails to receive our sale invitations.

Can I bring my purse?

Purses and tote bags are not permitted inside. We ask that you leave your purse in the car and bring your wallet. We cannot hold it for you due to potential liability.  

How do I find out about your sales? 

Sign up for our emails to receive our sale invitations. Our subscribers receive early notification of our sales and get access to primo appointment times.

Is there a list I can sign up on before the sale? 

It depends on the sale. If it's an appointment-only estate sale, our subscribers get first dibs on appointment times. If it's a show-up-whenever-you-want sale, there will be a sign up sheet outside the night before the sale. Sale address is revealed the day before the sale begins.  

Do you allow previews of sales before they are open to the public? 

We don’t allow any previews before the sale date, however, we do provide a link to several photos in our invitation to our subscribers and in our listing on estatesales.net.

I see something in one of your photos I want to buy, can you hold it for me? Can I buy it over the phone?

No, for a couple reasons. A one-dimensional photo may not accurately reflect the condition of a vintage item, so it’s important that you see the item in person and assess its condition on your own. Everything at our sales is sold as-is. There are no refunds or exchanges. Also, we don't take credit cards over the phone.

Can I call you or text you to ask questions about pricing before the sale or sale day?

We do not discuss pricing over the phone.

What if I get home and notice the item I bought is damaged or the furniture doesn’t fit in my home?

There are no refunds or exchanges at our sales. Items are sold as-is. These are pre-loved items, so please thoroughly inspect and / or measure the treasures you are considering (and your space at home) before you buy. 

Will I have to wait in line to get into your sale? 

Due to concerns about Covid-19, we are limiting the number of shoppers to a max of six at a time. For those who don't want to wait, we provide the ability to make an appointment. You will be required to wear your face covering and respect social distancing measures. 

Do you charge sales tax at the estate sales?

Yes, it is the law. We charge 9.5% unless you have a valid resale license with you at the time of purchase.

Will you move my furniture to my car / deliver the furniture I purchase at your sale? 

It is up to the buyer to bring the help they need (and tools) to remove their buys from the sale. We cannot do it for you. If you need extra help we provide a list of movers.  

I am unable to pick up my pieces during your estate sale hours, what do I do?

We are happy to arrange a convenient time for you to pick up your items the week following the sale. 

What kinds of payment do you accept?

We accept cash and major credit cards.

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